Shipping Policy

Do you ship worldwide & how much does shipping cost?

Yes, we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it!

How long after ordering is my order shipped?

We typically ship all orders within 3-6 business days.

How long does it take to arrive?

Due to increase in sales, some international packages may be delayed due to routing or customs delays

Current shipping times are 6-14 business days 

I didn't receive my order

Please email us: info@originalnova.com. quoting your order number from the confirmation email/SMS message. We'll help track down your order.

What about customs fees/taxes?

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.

It's unusual for orders of 1-5 items to attract customs fees, except in countries where there is a very low or no tax-free threshold. If fees are charged by customs, they are payable by the recipient.